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As associate vice president for Administrative Services and Chief Information Officer (CIO), Michael Boyd is responsible for all aspects of Information Technology Services including Enterprise Application Services, Client Service and Support, Technology Operations and Media Services. He provides the vision and strategy that guides the company's investments in technologies including cloud, mobility, ERP(Banner), academic systems as well as the infrastructure that underpins these critical systems. He and his team provide coordination of a campus-wide IT planning process to complement the institution's strategic plan. Information Technology Services coordinates the uses of technology on campus with a focus on innovation to enhance the learning process of our students and to provide more effective administrative functions.

Please see the contact information for the ITS team below.

Administration

Name Title Phone
David Rosenthal Deputy CIO 901-333-4829
Jim Sorrell Director, Information Systems (CISO) 901-333-4987
Tracy Benson Information Tech. Specialist 901-333-4820

 

Client Service and Support

Name Title Phone
Ed Ashworth Union Avenue Campus Site Manager 901-333-5558
Lennon Pearson Macon Cove Campus Site Manager 901-333-4534
Marcellus Buchanan Computer Technician 901-333-5941
Eric Perry Computer Technician 901-333-4054
Merlin Robinson Computer Technician 901-333-5918
Richard Sessions Computer Technician 901-333-4988
Tonjua Tillman Computer Technician 901-333-5789
Michael Cortez Computer Technician 901-333-4812
Jermaine House Computer Lab Technician 901-333-5308

 

Enterprise Application Services

Name Title Phone
Renee Hancock Director 901-333-4206
Matt Johnston Systems Analyst I 901-333-4022
Toni A. Quick Systems Analyst I 901-333-4157
Leslie Russell Systems Analyst I 901-333-4662
Luther Sweeney Database Administrator I 901-333-4469
Melissa Terry Systems Analyst I 901-333-4757

 

Multimedia Services and Digital Production

Name Title Phone
Maurice Boyland Electronics Technician I 901-333-4117
Steve Turri Electronic Technician II 901-333-4117
Marcus Washington Electronic Technician II 901-333-4117
Joey McPeak Electronic Technician II 901-333-4117

 

Technology Operations

Name Title Phone
Woody Wall Director, Tech Ops 901-333-4610
Norma Terry Assistant Director, Infrastructure Services Admin 901-333-4814
David Bailey Manager, Infrastructure Services Admin 901-333-4826
Dominique Brown Help Desk Technician 901-333-4819
Nicholas Brownlee Help Desk Technician 901-333-4821
Robin Burnett Switchboard Operator 901-333-5905
Phyllis Gathright Switchboard Operator 901-333-4986
Jim Grozier Telecommunications Technician 3 901-333-5775
Clay Hancock Manager, Infrastructure Services Admin 901-333-4389
Eric Saunders Network Engineer 901-333-4707
Germil Ware Computer Technician 901-333-4816
Chance Todd Help Desk Technician 901-333-4931

 

Related Links

ITS Locations/Hours

  • ITS Main Office
  • Macon Cove Campus Farris Building Room 1001
  • 8 a.m.-4:30 p.m.
    Monday-Friday
  •  
  • Client Service and Support
  • Macon Cove Campus Farris Building Room 1024
  • Union Avenue Campus A Building Room114
  • General HoursMonday - Friday
    8 a.m.-4:30 p.m.
  • Hours During SemesterMonday - Thursday
    6:30 a.m.-7 p.m.
  •  
  • Multimedia Services and Digital Production
  • Macon Cove Campus Freeman Building Room 103
  • Monday - Thursday
    8 a.m.-8 p.m.
  • Friday
    8 a.m.-4:30 p.m.
  • Union Avenue Campus B Building Room102
  • Monday - Friday
    8 a.m.-4:30 p.m.
  •  
  • Helpdesk
  • Macon Cove Campus Bornblum Library, Room 113
  • 901-333-4357 [HELP]
  • Monday - Friday
    8 a.m.-4:30 p.m.

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