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Financial Services 

Financial Services 

Message from the Chief Financial Officer

I would like to welcome you to Financial Services at Southwest Tennessee Community College. We are here to serve students, faculty and staff in key financial functions of the College

Financial Services plays a central role of supporting the College in all business and administrative activities.

We process student refunds and manage all aspects of the College's financial functions, including developing and managing the College’s budget, ensuring federal, state and local compliance for business-related activities and ensuring financial integrity.

As you can imagine, there are a number of documents and forms used to support business activity of the College, the link to those are here https://www.southwest.tn.edu/documents/Financial_Administration/default.htm.

We are here to assist you. I invite you to bookmark this page as a convenient entry point to the Financial Services Division. Below are links to our departments. Thank you for visiting our page and please reach out to me if I can assist.

With Saluqi pride,

Jeannie Smith,
Chief Financial Officer


What we're about

Jeannie Smith, Chief Financial Officer



The Office of Finance is committed to providing exceptional customer service by embracing the core values of integrity, respect, collaboration, excellence and innovation in all aspects of our work. Meeting the needs of the campus community is our top priority. The Finance offices are located at the Macon Cove and Union Avenue locations where in-person services are provided by appointment.

The primary functions of Finance are:

Accounting, Financial Reporting and Fiscal Operations

Finance is responsible for maintaining accounting records in compliance with Generally Accepted Accounting Principles and designing and maintaining appropriate internal control systems for financial processes. Our team maintains the general ledger accounting system and provides accounting and financial reporting services for the College and the Southwest Foundation.

Southwest financial statements are available to the public in the Document Library. The State of Tennessee Comptroller of the Treasury audits the college’s financial statements every two years.  Audit reports are located on the Comptroller of the State of Tennessee’s website.

This office maintains an accurate record of Southwest’s capital equipment and fixed asset inventories and oversees the college-wide annual inventory verification process.  Plant fund accounting functions also are provided to ensure accurate financial reporting for capitalized and non-capitalized projects related to college facilities.

We perform the banking and treasury services for the College.

Grant Accounting

The Grant & Contract Accounting Office assists the Director of Grants and Contract and project directors by reviewing grant proposal budgets prior to submission, preparing financial reports and billings for the granting agency, and monitoring grant/contract cash balances.

We assist auditors with sponsored program financial inquiries and assist project directors with:

  • Interpreting data from the Banner accounting system
  • Understanding relevant policies, procedures and regulations
  • Making calculations for budget amendments or new project budgets
  • Assisting with grant expenditure projections as requested.

Refer to the Document Library for important forms and other information.

Bursar’s Office


The Bursar’s Office is comprised of Student Accounts, Cashiering, Accounts Receivable and Collections. The office assists students, faculty and staff in-person Monday through Friday from 8:00 a.m. – 4:30 p.m. at the Macon Cove and Union Avenue locations. During the pandemic, most services are available virtually by calling 901-333-5292 or emailing us at bursar@southwest.tn.edu during normal business hours. In-person appointments are available by calling 901-333-5292. Please leave a message if we are on the line with another student. Your call or email will be returned or responded to as soon as possible.

Refer to the Document Library for important forms and other information.

Students are encouraged to sign up to receive electronic refunds through Touchnet in the My.Southwest portal to receive refunds as quickly as possible. Students also may pay tuition and fees in the My.Southwest portal seven days a week, 24 hours a day.  While online payment is recommended, payment by check may be mailed to:

  • Southwest Tennessee Community College
  • Attn: Bursar’s Office
  • PO Box 780
  • Memphis, TN  38101-0780

Email any forms or documents, such as fee waivers, to bursar@southwest.tn.edu.

Please refer to Bursar’s website for detailed, important student information, including:

  • Student fee information and general payment guidelines,
  • Deferred Payment Plan,
  • Frequently Asked Questions,
  • Refund Policy,
  • Important Dates; and
  • Southwest portal for your account information where you can view your account detail, pay your fees and charges online, and sign up for eRefunds (direct deposit) for fastest receipt of excess financial aid/scholarships.

Purchasing and Auxiliary Services


Refer to the Document Library for important forms and other information.

The Purchasing Department provides assistance to College stakeholders for the purchase of supplies, services and equipment in accordance with the State of Tennessee Purchasing regulations. We also assist in processing contracts with third party vendors and organizations, including dual service, affiliation, personal service and vendor contracts.

Purchasing also works assists vendors in doing business with the College, including championing a college-wide goal of increasing our spend with diverse, minority, women-owned, veteran and small business enterprises.  

The College has contracted with Follett Bookstore to provide bookstore services to our students, faculty and staff. Onsite bookstores are provided on the Macon Cove (Farris Building, Room 1114) and Union Avenue (C Building, Room 205) campuses. Bookstores currently are closed due to the pandemic.  Follett operates an online bookstore 24 hours a day, seven days a week where students can order their books and class materials. Online orders are shipped or may be picked up curbside at the Macon Cove and Union Avenue campuses.

The College provides food services and catering services through The Taste operations on the Macon Cove and Union Avenue campuses and the Whitehaven and Maxine Smith centers.  During the pandemic, services are limited to curbside delivery at Macon Cove and Union Avenue campuses.  Orders must be placed on the Clover App or at these web links for the Macon Cove and Union Avenue campuses.

Payroll Services


Refer to the Document Library for important forms and other information.

The mission of the Payroll Office is to accurately administer and process payment of wages, taxes, deductions and benefits for all employees of the college in accordance with college and TBR policies. We also strive to ensure compliance of state and federal guidelines.

Payroll checks are processed on a monthly cycle for all employees of the college using the Banner HR system.

The Payroll office is located on the Union Avenue campus and our normal business hours are Monday – Friday from 8:00 a.m. – 4:30 p.m.  However, currently due to the pandemic our office is working remotely, but we are available by telephone at 901-333-5282 or by email to Payroll@southwest.tn.edu during normal business hours.

Completed direct deposit forms must be submitted via intercampus or mailed to the following address:

  • Payroll Office
  • 737 Union Avenue
  • UP226
  • Memphis, Tennessee 38103

Sherry Greene, Director


The primary mission of the Budget and Financial Planning Department is to prepare, communicate and execute the college’s budget. We are committed to:

  • Serving as a leading supplier of accurate, timely and meaningful budget and financial information to college administrators to facilitate optimal resource allocation and decision-making.
  • Providing thorough expertise in fiscal policy, practice, analysis and management to provide the highest quality of fiscal counsel to the campus.
  • Administering the college’s bi-annual budget process effectively and cooperatively ensuring an efficient allocation of resources aligned with the college’s strategic plan.
  • Being responsive in meeting the continuously changing needs of a dynamic college environment and external agencies.
  • Performing all responsibilities with utmost integrity and objectivity.


Related Links

Finance and Administration

Blue Campus

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